enjoy your stay. leave the rest to us.
limited to the revolving door - the main entrance of the hotel; we recommend to disinfect the hands (station outside next to the door) at each entry to the hotel.
limiting the physical interaction by applying adapted measures and procedures; credit card payments are recommended; protection panels installed; front desk personnel wear a mask; dedicated WhatsApp phone number to increase interaction with guests through messages; procedures adapted to manage safely the access cards, materials/documents required by law, POS's; giving up the cardholders for the room access key; requesting billing data or other necessary information by e-mail; the transmission of invoices exclusively by email; disinfectant available on the reception desk; each guest will receive a face mask free of charge at check-in, which must be worn in all public spaces.
assigning rooms by having a 24h interval between guest's stay; sealing cleaned and disinfected guest rooms until new guest arrival; enter the room after scanning the RFI access card; certified disinfectant soap is available in each room; towels or bathrobes* (depending on the room type) are provided individually packed; the inventory inside guest rooms is limited or replaced by disposable products.
implementation of certified disinfection & cleaning products for Sars Cov 2; implementation of new cleaning and disinfection procedures with increased attention to areas of heavy use in all guest rooms and public areas; increasing the frequency of cleaning and disinfection of areas with heavy use in public spaces (elevators, door handles etc.); disinfection stations will be installed in all public areas, including hand emollient; the elevator will be used by a maximum of 2 people, avoiding touching surfaces other than those necessary to use the equipment; objects that cannot be disinfected (textiles, cardboard or paper, leather, etc.) have been replaced with digital solutions or disposable products; implementation of social distancing measures in all areas of multiple human interaction - lobby, restaurant, breakfast, meeting area, spa; menus based on QR codes; bilingual prints with recommendations in public spaces; outdoor smoking area; manager dedicated to the implementation and monitoring of anti-COVID procedures; mandatory wearing of masks by hotel team; special trainings; routes and access areas established for limited physical interaction; internal interaction procedures, activity planning & conduct; checking the body temperature from a distance of employees both at entry and when leaving home; selected suppliers in accordance with safety procedures.
air conditioning system based on fresh air supply from the top level of the hotel - the air in the hotel guests room is not recycled; access to the room based on RFI card - allows access to the room without heavy touching the door handle; the window in the room can be opened for the periodic ventilation of the personal space; interactive menu Smart LED TV with the possibility of connecting personal devices; bathroom without shower curtain; minimalist design ensuring easy and intense cleaning in all areas.
restaurant menu - booking is highly recommended, compliance with social distance measures, hand disinfection
infrared and Finnish saunas - temporary closed (safety measures)
spa facilities - sunny terrace, salina, gym, outdoor jacuzzis - accessible only by prior appointment - limited number of people & limited time of use to facilitate the access of others guests which request this service too, the facilities can be accessed only based on the guest room access card (*if this service is included in the room rate) - please let us make you an appointment and prepare the facilities for safe use
room service during the stay - service available on request between 7 am - 3 pm, please address your request to reception personnel to schedule this service and please release the room during the cleaning service for safety reasons.
...stay positive, better days are on their way...
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